Terms of Service

Introduction

Welcome to n8n AI Chat ("we," "our," "us," or the "Service"). These Terms of Service ("Terms") govern your use of our AI-powered chat application available at https://chat.soula.ge and any related services provided by us.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Acceptance of Terms

Agreement to Terms

By creating an account, accessing, or using the Service, you:

• Confirm you are at least 13 years old
• Have the legal capacity to enter into these Terms
• Agree to comply with all applicable laws and regulations
• Accept these Terms and our Privacy Policy

Updates to Terms

We may modify these Terms at any time. We will:

• Provide notice of material changes via email or in-app notification
• Update the "Last Updated" date above
• Post the updated Terms on our website
• Give you the opportunity to review changes before they take effect

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

Service Description

What We Provide

n8n AI Chat is an AI-powered chat application that:

• Enables real-time conversations with AI assistants
• Integrates with n8n workflow automation platform
• Provides webhook-based communication between chat and n8n workflows
• Offers multi-device synchronization and message history
• Supports file uploads and rich media sharing

Service Availability

• We strive to provide 99.9% uptime but do not guarantee continuous availability
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur without prior notice
• Service may be temporarily unavailable due to technical issues beyond our control

Service Limitations

• AI responses are generated by third-party AI models and may contain inaccuracies
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content
• Integration with n8n depends on your n8n instance availability and configuration
• File upload limits and supported formats may apply

Account Registration and Security

Google OAuth Authentication

• You must authenticate using a valid Google account
• We collect limited information from your Google profile (name, email)
• You are responsible for maintaining the security of your Google account
• You must comply with Google's Terms of Service

Account Responsibilities

You agree to:

• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account
• Notify us immediately of unauthorized use of your account
• Accept responsibility for all activities under your account
• Use strong, unique passwords for your Google account

Account Suspension and Termination

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in illegal or harmful activities
• Attempt to compromise the security of our Service
• Abuse or misuse the Service or its features
• Fail to comply with applicable laws and regulations

Acceptable Use Policy

Permitted Uses

You may use our Service to:

• Engage in legitimate conversations with AI assistants
• Integrate with your own n8n workflows for business purposes
• Store and sync your chat history across devices
• Upload files and media for AI analysis and processing
• Customize your chat experience through available settings

Prohibited Uses

You may not use our Service to:

• Violate any applicable laws, regulations, or third-party rights
• Generate, store, or transmit illegal, harmful, or offensive content
• Harass, threaten, or abuse other users or our staff
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or its infrastructure
• Use the Service for commercial purposes without authorization
• Circumvent security measures or access restrictions
• Generate content that infringes intellectual property rights
• Engage in spam, phishing, or other deceptive practices
• Use the Service to develop competing products or services

Content Guidelines

All content you create, upload, or share must:

• Comply with applicable laws and regulations
• Respect the rights and dignity of others
• Be factual and not deliberately misleading
• Not contain malware, viruses, or other harmful code
• Not violate intellectual property rights
• Be appropriate for a professional business environment

Intellectual Property Rights

Your Content

You retain ownership of any content you create, upload, or share through the Service. By using our Service, you grant us a limited, non-exclusive, royalty-free license to:

• Store and process your content to provide the Service
• Display your content back to you across your devices
• Make backups and copies necessary for Service operation
• Use your content to improve our AI models and Service (in anonymized form)

Our Intellectual Property

The Service and its content, features, and functionality are owned by us and protected by:

• Copyright, trademark, and other intellectual property laws
• Trade secret and other proprietary rights
• International treaties and conventions

You may not:

• Copy, modify, or distribute our proprietary technology
• Reverse engineer or attempt to extract source code
• Use our trademarks without written permission
• Create derivative works based on our Service

Third-Party Content

AI-generated responses may contain or reference third-party content. We:

• Do not claim ownership of third-party intellectual property
• Are not responsible for third-party content accuracy or legality
• Will respond to valid DMCA takedown requests
• Expect users to respect third-party intellectual property rights

Privacy and Data Protection

Data Collection and Use

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• We collect minimal necessary information for Service operation
• Google OAuth provides us with basic profile information only
• Chat messages and preferences are stored securely
• We do not sell or rent your personal information

Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Incident response and breach notification procedures

Your Privacy Rights

You have the right to:

• Access, correct, or delete your personal information
• Export your data in portable formats
• Control how we use your information
• Opt out of non-essential communications
• Disconnect your Google account at any time

Payment and Billing

Free Service

Currently, n8n AI Chat is provided as a free service. These terms will be updated if we introduce paid features or subscriptions.

Future Paid Features

If we introduce paid features:

• Pricing will be clearly displayed before purchase
• Billing terms will be provided at the time of purchase
• Refund policies will be clearly stated
• You will have the option to continue using free features

Service Availability and Support

Service Level

We provide the Service on an "as available" basis and strive to maintain:

• High availability and performance
• Regular updates and improvements
• Responsive customer support
• Security monitoring and incident response

Support

We offer support through:

• Email support at support@soula.ge
• In-app help documentation
• Knowledge base and FAQ resources
• Community forums (if available)

Support response times:

• Critical issues: Within 24 hours
• General inquiries: Within 48 hours
• Feature requests: Acknowledged within one week

Maintenance and Updates

We may:

• Perform scheduled maintenance with advance notice
• Deploy urgent security updates without notice
• Add new features and improvements regularly
• Modify or discontinue features with reasonable notice

Limitation of Liability

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• ACCURACY, RELIABILITY, OR COMPLETENESS OF INFORMATION
• UNINTERRUPTED OR ERROR-FREE OPERATION
• SECURITY OR FREEDOM FROM HARMFUL COMPONENTS

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR USE
• DAMAGES RESULTING FROM THIRD-PARTY SERVICES OR INTEGRATIONS
• DAMAGES EXCEEDING $100 OR THE AMOUNT PAID FOR THE SERVICE (IF ANY)

Third-Party Services

We integrate with third-party services (Google, n8n) and are not responsible for:

• Their availability, performance, or reliability
• Their terms of service or privacy policies
• Any damages resulting from their use or unavailability
• Changes to their APIs or service offerings

Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, or expenses arising from:

• Your use of the Service in violation of these Terms
• Your content or activities on the Service
• Your violation of any third-party rights
• Your breach of any applicable laws or regulations

Termination

By You

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting us at support@soula.ge
• Disconnecting your Google account from our Service

Upon termination, we will:

• Delete your account and personal information within 30 days
• Provide you with a copy of your data if requested before deletion
• Remove access to all Service features and integrations

By Us

We may terminate or suspend your account immediately if:

• You violate these Terms or our policies
• We are required to do so by law or legal process
• We discontinue the Service (with 30 days notice)
• Your account remains inactive for more than 12 months

Effect of Termination

Upon termination:

• Your license to use the Service immediately ends
• We may delete your account and data per our retention policy
• Provisions regarding liability, indemnification, and dispute resolution survive
• You remain responsible for any outstanding obligations

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Informal Resolution

Before pursuing formal dispute resolution, we encourage you to:

• Contact us at support@soula.ge to discuss the issue
• Allow us 30 days to attempt resolution
• Engage in good faith negotiations

Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration:

• Conducted under the rules of [Arbitration Organization]
• Located in [Your Location] or conducted remotely
• Decided by a single arbitrator
• Limited to individual disputes (no class actions)

Exceptions to Arbitration

The following may be pursued in court:

• Small claims court matters within jurisdictional limits
• Injunctive relief for intellectual property violations
• Enforcement of arbitration awards

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision does not constitute a waiver of that or any other provision.

Assignment

We may assign these Terms and our rights and obligations to any party. You may not assign your rights without our written consent.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control.

Notices

Notices to you may be sent via email, in-app notifications, or posting on our website. Notices to us should be sent to legal@soula.ge.

Relationship

These Terms do not create any partnership, joint venture, or employment relationship between us.

Contact Information